Real People, Real Feedback, Real HappinessHi Terry,
The TV is working great! Thanks again for the exceptional service.
It's a horrible feeling realizing your TV requires professional repair. In my case I invested over $5000.00 on a top of the line Pioneer Plasma. I was of course reluctant to trust anyone with its repair but at some point trust had to be given. Upon meeting Terry and his partner I was immediately comfortable with my decision. They are courteous, professional, and all round great people. Of course none of this would matter if they were not specialists in their field, and I found Terry's knowledge to be unparalleled. My TV is back to its HD glory!
P. De Amaral
Nov, 05, 2013
Customer Service ++ is what you will get with Ontario Electronics Service (OES). I called around to different repair companies & they all said roughly the same thing, but what sold me on OES was the fabulous customer service I received from Seeta when I called. She was friendly, knowledgeable & accommodating. More friendly service arrived with Terry and Greg. They knew what the issue was in 1 minute. My TV needed to be taken away but Terry didn't want me without so he installed a loaner. This was a wonderful service because I didn't even miss my TV being gone. He repaired my TV quickly, returned it & set it up. I had a very positive experience with everyone at OES. This is a family run business & you can tell because everyone takes pride in quality & customer service. You won't be disappointed.
September 03, 2013
Thank you so much for fixing my T.V. I have been dreading calling for service (I put it off for 1 ½ years!) as I didnt know if I could trust a service person to fix it. You came to my home right on time, with your son Greg who was a pleasure to meet! You repaired my T.V. right away and your knowledge of the problem was evident. Now my Samsung turns on in a few seconds as opposed to the 5+ minutes it used to take!
Also, the person who answered the phone when I called was very pleasant and I felt reassured from that moment forward.
Thanks again and if need be, I will not hesitate to use Ontario Electronics Service in the future and recommend you to others.
Service Date: August 29, 2013
A very big thank you for your professionalism in regards to fixing our television a few days ago. Your knowledge of the problem and your explanation were immensely appreciated. The job was done with the outmost professionalism and we truly appreciate that. From the moment we spoke to you on the phone initially to the time you left our home was what we would expect and will call upon you for any further repairs in the future. Once again, thank you so much. We will definetly be recommending you to all of our friends and family.
Mike and Branka
July 18, 2013
I must tell you that I had problems today regarding my 55 inch Westinghouse TV. I have had it for 4 years. It has allways worked well. Dut when I had a problem yesterday and tried to find a service person in this area or when I tried calling your phone number listed on the web I did not get any help.
I then found a TV person approximately 50 miles from my home who did help me on the telephone and did not want to be paid for the time he spent with me on the phone. My TV was corrected by and through the telephone.
I am 84 yrs of age and know the value of service people who are kind. Please do let him know that what he has done is wonderful for you and the industry.
4 years ago I did have a service call. My case number was ZW1044813.
The man that assisted me is Terry Changkee, Ontario Electronics, 905-450-2652. , His eMail address is TVrepairontario@GMail.com.
Please confirm receipt of this letter.
June, 07, 2013
Words cannot tell you how completely happy Allan and I are with the work you did on our TV. You went above and beyond, cleaning all the fans, filters and boards. We hadn't realized how dirty it was until you showed us all the "before" pictures. Besides that, the TV works better now than it did when it was new - 9 years ago!! I truly expected the bill to be a lot higher than it was so I was pleasantly surprised all the way around. You do excellent work and meeting you and Sita was wonderful. When you left, we kind of felt like we had lost two new friends. God Bless you and if you ever need a reference, please feel free to use us!
Brampton, April 09, 2013
I wanted to express how pleased I was with the TV repair service you recently provided. I greatly appreciated your quick response to my service request and was very impressed with how conscientious and professional you and your team were. You were able to diagnose and repair the problem quickly and had me back up and running quicker than I expected. I would highly recommend Ontario Electronics Service to anyone requiring in-home TV service.
Warren L, Oakville
Mar 04, 3013
Just wanted to send a little note thanking you for repairing my 52" Samsung flat screen. You were extremely professional, repaired the TV properly, and you were extremely reasonable! If I every need electronic repair again, you will be the only person I call!!! Thank you again for your wonderful service! I would highly recommend your services to anyone. Please feel free to use me as a reference!
Shannon D, Brampton
Mar 04, 2013
I just wanted to say that my Sharp Aquos that you repaired is working perfectly. I appreciated the quick and excellent service that you provided at a very fair price. I will be happy yo refer my friends to you in the future.
All The Best
Rick V, Erin Ont
Mar 04, 2013
I just wanted to thank you for your services last week. I was so worried that our 10 year old big screen was seriously finished, but you brought it back to life. I was really impressed with your honesty and kindness towards my family and I. Believe it or not you saved our Family Day weekend. I will recommend you to anyone I know with electronic problems.
Thank you again.
Suzie C, Brampton
Feb 20, 2013
Terry at Ontario Electronics Service did a great job repairing my over-the-counter Samsung microwave, I could not be more satisfied. Terry is knowledgeable and personable, his prices fair, and he takes pride in his work. He not only repaired my microwave, but re-installed it above my stove at no extra cost. Tired of the bigger service centres that treat you like a number and gouge you on costs? Try Terry instead, you will be pleasantly surprised.
Brian C Brampton, Ontario
Feb, 01, 2013
"I just wanted to drop you a quick note of thanks for fixing my television. Your service was extremely fast, courteous and efficient and very professional from the first contact with your staff to completion of the work. I never imagined for one moment that within 3 hours of my initial call, my problem would be resolved. I will have no hesitation in recommending your business to my friends and associates. Thank you again for a job well done."
Colin B Brampton Ontario
Terry was courteous, professional, honest and reliable! He sticks to his quote and his word. This kind of service is not easy to find. I highly recommend him and I will definitely be back."
Steve.T Caledon Ontario
I had to take the time to compliment you on your knowledge and service. I've had a problem with my RCA projector T.V. for about three months. Yesterday I had called and spoke with you about coming out to my home to have it repaired. In our telephone conversation you asked me what was the television was doing. Right away you knew what could have been the problem you asked me to go home and try and disable my close captioning. In my menu I selected it to be turned off and bam my problems were over. Words can't explain how happy you've made my family and I.
Thank you again,
"I had a dead Polaroid tv and was concerned about getting service at all.I called Terry and brought my tv in to his shop. It was a 5.5 hr drive but worth it as he worked hard to get me a new tv because of the trouble I went through.I picked up my brand new set yesterday and couldn't be happier.Terry is soft spoken and listens to you when you speak.
Roger. M Huntsville, Ontario
Just wanted to let you know that we were very pleased with the fast response and efficient service provided on our Samsung T.V. yesterday.
We appreciated the fact that you arrived at our house within the hour and was able to complete the repair on site.
I would certainly recommend your services to others.
Jim, Georgetown, ON